What should you do when an invoice is past due? It can be awkward to follow-up on an unpaid invoice, but it’s crucial for your Accounts Receivable and cash flow. The best way to ensure payment is received on time is by communicating payment details with the client or customer ahead of time.
You should have a verbal conversation with the client/customer about your payment details and these guidelines should also be listed on the invoice you provide. It’s important to include payment terms like the deadline and preferred payment method, both of which should also be discussed with the client/customer prior to the sale.
Make your invoice clear.
Keep your invoice simple. Be
An unfortunate truth in business is sometimes people don’t pay on time. What steps can you take to avoid this? Be consistent and timely with sending your invoices, and establish payment terms prior to doing work together to make sure everyone is on the same page. However, if a client fails to pay an invoice on time, there are certain steps you should take to act on this.
The first step when dealing when a client who won’t pay is to simply send a polite remindervia email, attaching the invoice again. This is usually enough for them to remember to pay you - life gets crazy and sometimes we forget things, it happens.