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Scoping out prospective clients and winning them over may seem like the hard part of getting new business, but that’s only the beginning. You also need to keep that business, which is done by keeping your clients happy. How can you do that? There are some very simple things you can do to keep your clients content and satisfied. 

How long should you keep important papers?! Some of us hold onto every little document for far longer than needed, while others regret not saving theirs longer. So, the pressing question is, how long should you hang onto papers for before shredding them? Let’s break it down.

Keeping track of stray receipts is messy, and logging them come tax season is time consuming. QuickBooks Online had previously allowed you to add attachments of receipts, but now it completely captures them for you with their latest feature.

New to QBO this month is a feature called Receipt Capture, and it does basically what it sounds like - it captures screenshots of your receipt. You simply snap a photo of your receipt and upload it to QBO where it will be stored digitally. Beyond that, QBO will sort your receipts into categories.

As your business grows, collecting receipts in a folder and logging expenses in a notebook just doesn’t cut it anymore. You’ll have to create the general ledger for your company, which is a financial tool that’s essentially a master list of every financial action made within your business. Your general ledger should include your assets, liabilities, and equity accounts, and any changes to these accounts should be listed as they happen. It includes every transaction throughout your company’s lifetime.

How do I format my general ledger?

We’ve discussed cash flow before - what it is, what it means for your business - but now let’s discuss what causes cash flow problems. There is a difference between making money and managing cash flow. Managing your cash flow wisely is a combination of being informed, prepared, and making smart decisions. Cash flow problems stem from one of these factors faltering along the way.  

One of the obvious causes of cash flow problems are profit issues. This could be lack of profit or sporadic profit. If your company has down months where you make very little money and then shoots up during peak times of the year, you have sporadic profit, and this causes issues for your business. It’s hard to do virtually anything if your business has no money - pay bills, complete payroll, or stay afloat.

Neglecting your bookkeeping is another cause of cash flow issues. Not having up-to-date records on the ins and outs of your business means you’re conducting business blindly. How can you make informed and financially safe decisions for your business if you have no records? This goes hand-in-hand with another cause of cash flow problems, and that’s not scheduling your payments productively. Let’s say you give your clients 30 days to pay, but you need to pay your suppliers in 14 days. Working out the scheduling can help to ensure you aren’t taking money out of a low account or possibly overdrafting, which leads to fees. It’s best to make sure there’s money added to the bank before it’s tak

If you’re just starting to navigate your books, you may be unsure of some of the lingo. It’s like a different language for those outside of the accounting world, but the more you work with your books, the quicker you’ll catch on. What’s important is to think of everything in terms of your business; these terms provide you with vital information about your company’s standing. Let’s go over some common terms you’ll frequently hear and need to use in order to discuss and understand your books.

If you do your own bookkeeping, it’s important to double-check your records to make sure everything is correct. Here are five easy and important ways to make sure your books are in order.

1. Do your deposits match?

Your bank account and your books should have the same number. If not, check QuickBooks to make sure your deposits weren’t added on multiple lines. This can happen even if the deposit hasn’t reached the bank yet.

2. Is any income double-recorded?

Obviously we don’t want income recorded twice. Sometimes we have clients mark invoices as paid and move them to Undeposited Funds. After they go to the bank, they record an additional entry for depositing the money, but this is wrong. This double records your income - once in Undeposited Funds and once as a deposit. After you deposit money in the bank from Undeposited Funds, you need to make an entry in QuickBooks moving the money from Undeposited Funds to the bank. This will move the money, not double-record it.

3. Are any credit card transactions double-recorded?

You never want to be charged twice! Mistakes can happen when you allow automatic downloads to record all transactions. That’s why you need to check in. We’ve seen clients record two different transactions when they use their credit card - one payment from the bank to the credit card AND one payment from the credit card to the bank. In result, the money is taken out of the bank twice and the credit card is paid

If your books aren’t up to snuff, it’s time to outsource. To make accurate and informed decisions on your business, it’s important to reference your bookkeeping. If they’re a mess, it means you don’t have the full story on your business. Making blind decisions is always a risk (one never worth taking!). Let’s talk about three signs it’s time to outsource.

You have a pile of receipts and papers left unrecorded, going back months.

If you have one or many folders stacked with receipts and papers from past months that haven’t been logged, it’s time to outsource. If you don’t put the time into your books, you’re neglecting your company as a result. As a business owner, it’s important to know where you stand financially, and this can’t happen if your unlogged receipts are collecting dust on your desk.

In a perfect world, all of your clients would pay you on time, which, in result, would help you manage your cash flow more effectively. That’s not always the case, though. Not every client will pay you on time - that’s the harsh truth of it. What steps should you take when an invoice remains late and unpaid?

In a previous blog, we discussed the five types of accounts every business should have in their books. If you missed it, circle back and check it out before continuing with this one. As a reminder, the five types of accounts are assets, equity, expenses, liabilities, and revenue. Now, let’s talk about transactions. A financial transaction is the activity that impacts your company’s assets, liabilities, and equity.

There are four categories that a transaction can be categorized as: sales, purchases, receipts, and payments. Each of them involves money in some way and is recorded in your books in two locations. To make things simpler for you, we will break down what each of the transactions are and the two places it should be recorded in your books. Now, let’s dive in! We’ll talk each of the four transactions and the two places they should be recorded in your books.